Website Maintenance FAQ's

How much does it cost to get started?
Ah yes, the age old question. Well, it doesn't cost anything to give us a call. We're more than happy to give estimates. Our minimum is for a half hour or $55. Keep in mind, if you would like to set up an ongoing maintenance plan, we can reduce the hourly rate.

Is website maintenance expensive?
All updates to your website are billed on an hourly basis with a minimum of an half hour. Based on the number of changes, sometimes 5-10 updates can be made within a half hour. Typically, our clients gather a list of changes together and send them to us in an email. This way, we can make the changes for you and it reduces the amount of time needed to make changes. So, you save money.

Real world example:
A client of ours needed to update the information on four pages of their website. Because they were easy text changes, it only took a half hour.

Do I need to make changes to my website?
This decision is highly up to you. Our advice is to review your website at least once a month and see if anything has changed such as an address or news release. Keeping your website up to date is important.

Real world example:
A freelancer was requested to update a client's street address. The client relied on the consulting company to make changes, but the client did not review the site. When we met with the client, we were the first to find out all instances of the address were not updated. The address had been wrong for several months.

Another company built my site, is that ok?
Yes, we are experienced with several internet programming languages. In fact, most of our clients had other internet consulting companies build their web site. We are typically able to come in and offer the same or better services.

Real world example:
Morris, Manning & Martin maintained their site internally. After their full time employee took a full time job, we were able to help immediately fixing things on the first day. Since helping with their site maintenance, they see a reduction in their employee budget and have been able to budget for new pages and functionality on their web site still saving money.

Is it difficult to get high listings in search engines?
No. As a standard offering to our clients, we provide links to their websites. This helps smaller companies to get listed quickly. Based on the fact that we are registered in many search engines, the new sites are found quickly.

Real world example: Coleen James of CMJ Appraisals purchased a small business package from us. One Friday evening, we placed a link on our site pointing to her new site. We checked Monday morning and she was listed. To see Coleen's web site which focuses on Atlanta appraisers, click here.

• Discuss the task with you to make sure we all understand what changes are required
• Discuss all areas of the site which may be affected
• Give an estimate of time
• Check the website for broken links
• Make the changes
• Notify you the changes have been made and meet your expectations

What are some example website maintenance requests?
Typical website maintenance changes may include the following:

• Temporary help while your developer is on vacation
• Adding new information about an employee
• Adding new pages to your site for new offerings
• Changing an address
• Changing the wording on a page
• Adding new pages to your web site
• Changing dynamic code on a web site
• Fixing bugs on your website
• Checking for broken links on your website

What tips do you offer for website maintenance?
Because we maintain several websites, some for years, we have found the following tips useful for your budget:

• Choose a day of the month for site changes
• Create a list of the changes in a document
• Send the list of all changes to us and we'll make the changes

By following these tips, we have found a great reduction in costs. It is also easier to track the changes so nothing is left out.