Website Maintenance

Website Maintenance Overview
Many corporations today own websites utilizing web applications or custom built solutions. A lot of times, the original website development team is no longer with the company or has continued to add budgetary costs for maintenance. Child's Play Technologies provides website maintenance which reduces maintenance time and budgetary costs and permits you to focus on the core business.

For a list of frequently asked questions, click here for website maintenance faq's. What is website maintenance?
Keeping the information on your website up to date is ongoing website maintenance. Maintenance of your website is also important for your customers. Child's Play Technologies, LLC is skilled in many internet languages and offers help for those one time changes and monthly changes.

What is the process for website maintenance?
Being in the business for several years, we have standardized our process of web site maintenance and updates. Each task takes the following steps:

• Discuss the task with you to make sure we all understand what changes are required
• Discuss all areas of the site which may be affected
• Give an estimate of time
• Check the website for broken links
• Make the changes
• Notify you the changes have been made and meet your expectations

What are the Benefits?

• Personnel can spend time handling their own tasks
• Adding or editing complex functionality
• Updating your website
• Acting as if we are part of your company, answering short and long term solution questions
• No payroll, benefits, unemployment costs
• Costing a fraction of the cost for a full time employee
• Providing a top-notch experienced team
• Handling all administrative tasks for the website
• Reducing errors
• Reducing downtime
• Improving customer satisfaction
• Ensuring website information is accurate

What are some example website maintenance requests?
Typical website maintenance changes may include the following:

• Temporary help while your developer is on vacation
• Adding new information about an employee
• Adding new pages to your site for new offerings
• Changing an address
• Changing the wording on a page
• Adding new pages to your website
• Changing dynamic code on a website
• Fixing bugs on your website
• Checking for broken links on your website

What tips do you offer for website maintenance?
Because we maintain several websites, some for years, we have found the following tips useful for your budget and reduce costs:

• Choose a set days for site changes
• Create a list of the changes in a document
• Send the list of all changes to us and we'll make the changes
• Coordinate updates during off hours

What can we provide?

• Reduce Spam!
  • Protect the email addresses on your website from spammers!
  • Reduce the number of emails sent to your email accounts
  • 86 % of the addresses posted to web pages received spam - Courtesy of the FTC. Click here to see the alert from the FTC
• Monthly check for broken links
  • This ensures that any changes to your site are corrected.
  • For example, we can fix links to documents your clientele would like to download.
• Search engine optimization for your website
• Based on the monthly reports, we can make adjustments to the website to maintain and or obtain high rankings.
• Monthly search engine optimization (SEO) reports
• For example, we have clients that maintain several number one positions, do you?
• Pay Per Click Campaign management
• If you participate in a pay per click campaign, we can help work with you and manage this process.
• For example, do you use Google or Overture?
• Changes to your website
• Handle simple things such as an employee's promotion
• Handle complex functionality
• For example, we can implement searches, form submissions, content management systems, etc.
• Guaranteed turnaround times based on tasks
• Track and manage tasks based on priorities.
• For example, you can view all of the information about the tasks in the portal created for you.
• Can handle domain names and changes
• We manage your domain names. This way your domain name registration will not expire or if you switch hosting.
• For example, do you know when your domain name expires?
• We can handle hosting questions or even host your site for you.
• We can help you no matter where your site is located.
• We may even have the ability to save you hosting costs.
• For example, do you know how much you should expect to pay for hosting?
• We can make changes to a website no matter who hosts it!
• Can provide complex coding changes
• For example, would you like to add a list of events to your site, ecommerce?
• Maintain and document information on your website
• We will maintain the information about your website on your own company portal.
• For example, how many times have you had to search for information about your website, domain name, hosting company, usernames, and passwords?
• Email campaign management
• We can help manage an email campaign for you
• For example, do you send out monthly emails to keep in touch with your clients?
• We can handle all tasks such as coding, database, and image management
• For example, would you like to add new images to your website?
• Solutions based on Fortune 500 solutions
• Website traffic analysis
• If you do not have a website traffic program, we can help you. This allows you to find out how many people visit your website.
• For example, how many people visited your website after you sent out the latest newsletter?
• Site modifications
• We can make changes to existing pages
• Add new pages
• Add new functionality to pages such as forms, ecommerce, portals, etc.
• Keep you up to date on industry changes and solutions
• Place a link on your site for any webmaster questions
• We can place a link on your website which will send an email to us if anyone finds a problem or has questions with the website. This will allow us to fix problems immediately, answer website questions. If we don't know the answers to questions or the question is for internal personnel, we can direct the email to the correct person.
• Will always be there so there is no need to hire someone else
• There is less costs in training and finding employees
• Internets and/or intranets
• Add or remove pages, navigation, content, etc.
• Verify the site is up and running
• Updating internal information such as emails, names, addresses, etc.
• Provide answers to website questions and capabilities
• Update news alerts
• Update press releases
• eCommerce updates
• Updating hyperlinks
• Validating all links work
• Update announcements
• Update services
• Experience, experience, experience